HCL Careers 2020 for BA, MBA in India | Apply Now

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HCL Careers 2020 for BA, MBA in India. Apply Now Online 

If you are interested and possess the relevant qualifications then apply for the HCL Careers 2020 for BA, MBA in India Online.

Job Details
Position Group Manager
Job Location Bangalore, India
Salary Not Mentioned
Total Positions 01
Job Type Full-Time
Employment Status Private
Education BA, MBA
Experience 7-12 Years
Skills Technical Competencies (BSERV )-Project Management-Human Resource Management
Apply By 25-Jul-2020
Job Id 674244BR
Industry Human Resources(Generalist HR)
Company HCL Technologies


Job Description (Posting):

The purpose of this role is to industrialise HR processes to optimise cycle time and effectiveness; monitor service effectiveness and ensure adherence to SLAs, in compliance with the policies of HCL Technologies

  • Monitor adherence to SLAs for the processes executed by HRSC
    • Step in to resolve queries/concerns and take corrective action as required in case of escalations
  • Identify appropriate HR processes across the organisation which can be industrialised & brought under the ambit of the Shared Service Organisation
    • Oversee consolidation and transition of HR processes/analytics/monitoring/compliance and governance globally under HRSC; Arrive at a cost model for transition of each of the processes
    • Determine the delivery model (FTE, build – operate – transfer, transaction basis, etc.) for the new processes;
    • Oversee incubation of the process(s) (within HCL or specific areas outsourced, etc.)
    • Oversee preparation of project plan and monitor implementation of the model against the agreed timelines as per the plan; Take necessary corrective actions in case of deviations
  • Oversee maintenance of records, preparation of reports and analysis on an ongoing basis to ensure compliance to policies/processes as mandated by regulatory bodies, internal SLAs and KPPs
    • Provide the information requested by auditors and resolve queries as and when required; Liaise with audit / internal team to come up with an action plan based on the audit findings
    • Track progress against the action plan and drive closure of non-compliances
  • Work with the team for reducing the cycle time of the processes; Identify optimization measures to bring down the service cost of processes across the globe year-on-year
    • Identify and prioritize process and service effectiveness improvement areas; Develop and identify ways to improve processes/enhance service effectiveness
    • Provide inputs to CoEs for process improvements to key HR processes for increasing effectiveness basis feedback during operations
    • Oversee implementation of the revised processes and communication regarding the same to the relevant departments


About HCL Technologies

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. With a worldwide network of R&D, innovation labs and delivery centers, and 149,000+ ‘Ideapreneurs’ working in 45 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000. HCL generated consolidated revenues of USD 9.7 billion for 12 Months Ended 31st Dec 2019.

We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management, and Engineering Services, amongst others, to help enterprises reimagine their businesses for the digital age.

Source: HCL Careers 2020

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